Can I add more copies of the game to my pledge?
Yes! Just select âManage my Pledgeâ and add as many add-ons for extra copies as you wish.
Last updated: June 01, 2022 06:50
Is it possible to make a group pledge?
Yes! See question above about adding more copies. Yes, you will definitely save on combined shipping. In the pledge manager we are just adding actual shipping costs, no extra fees, and within Europe shipping normally is steep the first kg and then adds little for each additional kg. We do not have the final weights of the games yet so we canât say exactly how much, but backing together will save on shipping for sure.
Last updated: June 01, 2022 06:50
Will a $1 Pledge get me in the Pledge Manager to upgrade later?
After the campaign has ended successfully, you will all (even $1 backers) be invited to the pledge manager, in which you will finalize your pledge by updating your shipping address, add items to your pledge and pay for shipping costs. All games in our catalog will be available in the pledge manager. Then itâs up to us to get your awards (games and module) produced and shipped to you for you to enjoy.
Last updated: June 01, 2022 06:50
Will I be charged VAT in addition to my pledge?
No! All taxes and customs are included in your pledge amount!
Last updated: June 01, 2022 06:50
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backersâfrom shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaignâs project teamâBackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesnât work, then try checking your spam, junk or promotions folders. You can also search for "backerkitâ in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the projectâs status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.